Effective Date: January 21, 2025
At PurrfectPawsPack.com, we value your satisfaction and strive to provide high-quality products and services for pet lovers everywhere. To ensure transparency and clarity, we’ve outlined our refund policy for all purchases and subscriptions on our website. Please read carefully before making a purchase.
1. Digital Downloads: The Pack Library
Digital Photos from The Pack Gallery:
Due to the nature of digital products, all purchases of digital photos from The Pack Gallery are non-refundable. Once a download has been completed, we cannot issue a refund or exchange. If you encounter any issues with your download, don't hesitate to contact us at support@purrfectpawspack.com, and we will assist you promptly.
2. Academy Resources and E-books:
All digital resources and e-books in the Pack Library, including materials that complement the Ultimate Pet Care Handbook: Expert Tips For Happy Pets Course, are non-refundable. They are delivered instantly and are considered final sales.
3. Ultimate Pet Care Handbook: Expert Tips For Happy Pets Course
Payment Options:
One-Time Full Payment: As this is a digital product, all sales for our course's one-time full payment option are final. Once you purchase, you can access valuable course content that can’t be returned. We encourage you to review all course details before making your decision. We appreciate your understanding!
Two Equal Monthly Payments: As this is a digital product, all sales for our course's two equal monthly payment options are final. Once you purchase, you can access valuable course content that can’t be returned. We encourage you to review all course details before making your decision. We appreciate your understanding!
To request a refund for the course, email us at support@purrfectpawspack.com with proof of purchase and your access details.
4. Pet Spotlight
Access to the Pet Spotlight is included with your website subscription as part of our freebies. Since this is a complimentary feature, no refunds are applicable.
5. Pet Dictionary
Access to the Pet Dictionary is included with your subscription or as part of our free resources. Since this is a complimentary feature, no refunds are applicable.
6. Blog Content: The Pack Gazette
All blog content on The Pack Gazette is free to access and does not qualify for refunds or reimbursements.
7. Policy for Special Circumstances
While our general refund policy is outlined above, we understand that exceptional circumstances can arise. If you feel your case warrants a refund outside of these terms, don't hesitate to contact us at support@purrfectpawspack.com with the details of your purchase and any relevant information. We will review your request on a case-by-case basis.
8. Contact Us
Don't hesitate to reach out if you have any questions about this policy or need assistance with a product or service. Our team is here to help!
Email: support@purrfectpawspack.com